1 HOLD Enables you to put on hold other users who are currently participating in a conversation with you. When you enter the HOLD command, everyone who is currently on the phone with you (including anyone who has you on hold) is placed on hold. A message is sent to each terminal indicating that the user has been placed on hold. You can make calls to other users while you have someone on hold. Format HOLD 2 Example %HOLD The HOLD command puts anyone with whom you are having a current Phone conversation on hold.